Convo
The Burj Al Arab seen from the Jumeirah shoreline

Your advertising already bought the lead.
We make sure it becomes a viewing.

We build and run the entire system for Dubai brokerages: the campaigns, the automated qualification, the booking, the follow-up and the tracking behind all of it. One outcome, and we report on nothing else.

Message us on WhatsAppSee how the system works
Downtown Dubai at night, the Burj Khalifa above lit traffic on Sheikh Zayed Road

Dubai brokerages don't have a lead problem. They have a follow-up problem.

You are not short of enquiries. You are short of enquiries that become a viewing. That is decided in the hour after the enquiry lands, by three things that have nothing to do with how good your agents are.

  1. The first hour

    A buyer enquires with several brokerages at once. The one that answers first gets the viewing. Most enquiries sit for hours, so the viewing is booked somewhere else.

  2. The second attempt

    A large share of leads never get a second contact attempt. Not because the buyer said no, but because nobody went back.

  3. The system of record

    Enquiries land in inboxes, spreadsheets and personal phones. Nobody owns the outcome, so nothing can be measured and nothing gets fixed.

under60sthe response standard the system holds, at 2 p.m. or at 2 a.m. That is the whole difference between a lead and a viewing.

None of this appears on the P&L. The lead was already paid for, so the loss never gets a line of its own.

For context: over 90% of Dubai real estate communication happens on WhatsApp, where open rates run 80 to 98 per cent against roughly 20 for email.

Fares Yachou speaking to press at an industry event in Dubai
Fares Yachou
Languages
English, French, Arabic

Fares Yachou

Founder, ConvoClient

I've worked with businesses across five countries, and here in Dubai I work with real estate brokers on turning ad spend into booked viewings. We take care of the whole thing: the campaigns, the qualification, the booking and the follow-up, so your agents spend their time in front of buyers instead of chasing them.

Message Fares on WhatsApp

The only number we report on is qualified viewings in your agents' calendars.

Not clicks. Not impressions. Not raw lead volume. A viewing on the calendar is where a deal starts. Everything before it is cost.

The system

Four parts. One pipeline. One number.

You do not assemble this from four suppliers and hope they talk to each other. We build all of it, run all of it, and report on it as one pipeline: from first click to a seat in your agent's calendar, and back again when a buyer goes quiet.

  1. Paid acquisition

    Campaigns on Meta for off-plan and secondary UAE property: research, offer positioning, creative and ad copy, with a single-conversion landing page built per project. Every piece of creative carries your valid Trakheesi permit number, and off-plan ads state the developer, escrow account number and expected completion date, as Dubai Land Department rules require.

    • Business Manager and ad account setup
    • Pixel and Conversions API
    • Continuous creative and audience testing
    • One landing page per project, one conversion
    • Trakheesi permit number on all creative
    • DLD off-plan disclosure: developer, escrow, completion date

  2. WhatsApp automation

    Runs on the official WhatsApp Business API through an approved Meta partner, which protects your number from the restrictions and bans that consumer apps invite. Every enquiry is answered in under sixty seconds at any hour, qualified, and booked directly into an agent's calendar, with a clean handoff to a human agent once qualified.

    • Sub-60-second response, any hour
    • Qualification: budget, timeline, property type, payment plan, residency intent
    • Direct booking into agent calendars
    • No-show follow-up and rebooking
    • Human handoff at qualification
    • Official API: number protected from restriction or ban

  3. CRM and reporting

    One system replaces the spreadsheets, personal phones and unmonitored inboxes. Every enquiry from every source lands in one pipeline, moves through defined stages, and is assigned to an agent who is accountable for it, visible on a live dashboard, down to attendance and conversion.

    • Every source in one pipeline
    • Defined stages, agent assignment, accountability
    • Live dashboard: enquiries, bookings, attendance, conversion
    • Trakheesi permit tracking with expiry monitoring

  4. Follow-up and database reactivation

    Multi-touch automated sequences on WhatsApp and email keep every enquiry worked, and long-term nurture keeps you present until the buyer is ready. Structured reactivation of your historic database is usually the fastest return of anything we do. Those leads are already paid for.

    • Multi-touch sequences on WhatsApp and email
    • Long-term nurture until the buyer is ready
    • Structured reactivation of historic databases
    • Often the fastest return, the leads are already bought

How it works

From ad spend to a seat in the calendar.

  1. Ad

    A compliant campaign puts the right offer in front of the right buyer.

  2. WhatsApp qualification

    Answered in under a minute, qualified on budget, timeline and intent.

  3. Booked viewing

    A qualified buyer lands directly in an agent's calendar.

  4. CRM

    Every enquiry, stage and agent accountable in one pipeline.

  5. Follow-up

    No-shows rebooked, quiet leads worked until they move.

↺ Rebooked viewings re-enter the calendar

What working together looks like

  1. A WhatsApp conversation

    Tell us how enquiries reach your agents today. We'll tell you plainly whether the system fits, and if it doesn't, we'll say so.

  2. An audit of what you have

    We look at your current enquiry handling and your database: response times, follow-up, and how much paid-for demand is sitting unworked.

  3. Build and run

    We build the system around your team and run it with you: acquisition, qualification, booking, follow-up and reporting.

A note on fit

Who this is for

  • Brokerages already spending on Meta or the portals
  • Owners and sales directors running teams of agents
  • Firms sitting on a database that isn't being worked

Who it isn't for

  • Anyone who wants “more leads” without changing how follow-up happens
  • Brokerages after a one-off campaign rather than a system that keeps running

If the second list sounds like you, we'd rather say so early than waste your time.

Tell us how enquiries reach your agents today.

We'll reply on WhatsApp and tell you plainly whether the system fits your brokerage.

Message us on WhatsApp